Refund policy

Return Policy

Thank you for shopping with us! We want you to love your purchase, but if something isn’t quite right, we’re here to help.

Eligibility for Returns

• Items must be returned within 14 days of delivery.

• All items must be unworn, unwashed, and in original condition with tags attached.

• Items showing signs of wear, damage, or alterations will not be accepted.

Non-Returnable Items
The following items are final sale and cannot be returned:

• Sale or discounted items

Return Process
To start a return, please email us at returns@threadsbybry.com with your order number and reason for return. Once approved, you will receive return instructions.

• Customers are responsible for return shipping costs.

• We recommend using a trackable shipping service, as we are not responsible for lost return packages.

Refunds

• Once your return is received and inspected, you will be notified of approval.

• Approved returns will be refunded to your original payment method within 5–7 business days.

• Original shipping fees are non-refundable.

Exchanges
We currently do not offer direct exchanges. If you need a different size or item, please place a new order and return the original item.

Shipping (U.S. Only)
At this time, we only ship within the United States.